CONSUMER SALES
Firearms must be transferred through a Federally Licensed Firearms (FFL) dealer. We cannot send a firearm to you unless you have a valid FFL. On the other hand, parts and accessories (except firearm receivers) may be purchased directly without having an FFL.
Purchasing a Firearm
We have many stocking dealers around the country. However, because our products are relatively new, they may not be available at a dealer near you. If your favorite dealer does not stock our products, have him contact us at:
ROBINSON ARMAMENT CO.
PO BOX 16776
SALT LAKE CITY, UTAH 84116-0776
Tel: 801-355-0401
Fax: 801-355-0402
Email:
zdf@robarm.com
If you do not know a FFL Dealer in your area, you may fax us at 801-355-0402, or email us at zdf@robarm.com with your address and your phone number. We will refer you to a dealer in your area.
You may also order firearms directly from us. In this case we'll find a dealer in your area who will do the transfer.
Ordering
The minimum order amount excluding shipping is $25.00 You may place your order by any of the following methods. Make sure to include your address and phone number with any order.
Phone: You may call our sales staff at 801-355-0401 between 8:00 am - 4:30 pm MST Monday through Friday. You may also leave us phone message after hours. We'll return your call as soon as possible.
Fax: You may fax an order to us anytime day or night at 801-355-0402. Do not forget to include the product name and number in your fax. You will receive a confirmation of your order including all shipping and related charges the next day.
Email: You may email us at zdf@robarm.com. Do not forget to include the product name and number in your email. We will email you a confirmation including all shipping and related charges.
Payment
We do not extend payment terms. You may choose one of the following methods:
Prepaid You may send a check, money order, or cashier's check with your order. Prepaid orders (including Credit Card orders) take priority over other orders. This means these orders will be shipped first. If a personal or company check is used, we may wait till the check clears before shipping.
Credit Card We accept VISA, MasterCard, and American Express. There will be a 3% charge on the order total in addition to shipping charges.
C.O.D. Cash on Delivery. There is a $5.00 charge per package in addition to the shipping charge. You must have a money order or cashier's check ready in the amount of the order. Any refused C.O.D order will be charged the shipping charges and a 10% restocking fee.
Shipping
We generally ship our products by UPS Ground Service. This runs approximately $15.00 per firearm depending on location. We may use other services for shipping parts and accessories. We will not guaranty any specific delivery date. If you need one of our products in a hurry, we will ship UPS Overnight or Second Day. However, you will be charged the increased shipping rates and will have to rely on UPS. We will not guaranty any specific delivery date.
Right of Inspection
We think products actually look better than they do on our website and in our advertisements. We're very confident that you'll love our products. We also realize that it's very difficult to make the decision to purchase a product sight unseen. Therefore, we grant each purchaser ,who orders directly from us, the right to inspect our firearms upon delivery at the FFL Dealer's premises. Should the firearm not be to your satisfaction, you may return it to us immediately unused for a full refund less the shipping charges.
Copyright 2000 Robinson Armament Co., All Rights Reserved